November 2019 - Cork Business Association

The Cork Business Association would like to thank Joan Lucey, owner of Vibes & Scribes and member of the CBA Executive Board, Penneys store manager John McCarthy and Paul McGuirk, head of Local Enterprise Office Cork City for organising the superb customer service coaching event last wednesday in the Everyman Theatre.

The presentation was very informative, entertaining and inspirational. Cork business owners, managers and staff showed up in great numbers as the Everyman was nearly sold out. We have received nothing but positive feedback since!

This event was held in the context the Cork City Customer Service Charter and aims to build on Cork’s goal to become known as a city of excellent customer service.

Alf, who has successfully worked with businesses and organisations in 25 countries around the world, aims to inspire retail and hospitality managers and staff to become ‘best in class’ in their industry. He will also provide those attending with the tools to train their teams and deliver consistent excellent customer service using simple effective techniques

It is another big step towards making Cork City the best in Customer Service and the best place to enjoy shopping.

Customer Service Charter Training Event in Cork City with leading

UK performance coach, Alf Dunbar Tickets Still Available.

The Local Enterprise Office Cork City, in association with Cork City Centre Forum, is hosting a fantastic motivational event on the evening of 6th November that we thought you and your team might be interested in attending.

Alf Dunbar, one of the UK’s top performance coaches within the customer service and leadership industry, will deliver his ‘You Are The Difference’ coaching session in the Everyman on Wednesday 06th November from 6.30 pm – 8.30 pm. The event is being held as a follow on to the launch earlier this year of the Cork City Customer Service Charter and aims to build on Cork’s goal to become known as a city of excellent customer service.

Alf, who has successfully worked with businesses and organisations in 25 countries around the world, aims to inspire retail and hospitality managers and staff to become ‘best in class’ in their industry. He will also provide those attending with the tools to train their teams and deliver consistently excellent customer service using simple effective techniques.

Companies can bring up to 20 staff along to the event where they will engage in an interactive, educational, inspirational and motivational performance-enhancing session for just €30 per business.

The ticket price includes refreshments, a copy of Alf Dunbar’s book, and a download link to his training video that owners/managers can use to help train their staff.

To register and for more information see https://www.localenterprise.ie/CorkCity/Training-Events/Online-Bookings/-You-Are-The-Difference-An-evening-with-Alf-Dunbar.html

Venue: The Everyman, 15 MacCurtain Street, Cork.
Date: 06/11/2019
Time: 6.30pm - 8.30pm

BOOK NOW

Month: November 2019

‘You are the Difference’ with Alf Dunbar spreads positivity!

“You Are The Difference”